Hylive Privacy Policy

1. Introduction

At Hylive, we value your privacy and are committed to protecting your personal information and User Content. This Privacy Policy explains what information we collect when you use our App, how we use and protect that information, and your rights regarding your data. By using the App, you consent to the collection, use, and storage of your information as described herein. We do not require you to create an account to use the App, and we do not collect unnecessary personal data.

2. Information We Collect

We collect only the information necessary to provide and improve the App's features. The information we collect falls into two categories:

When you use the App, you upload photos, images, and other content ("User Content") for editing, collage creation, or storage. We collect and store this User Content solely to provide the App's functionality (e.g., processing edits, saving your work, displaying edit history). Your User Content is stored locally on your device and/or on secure servers to enable cross-session access. We do not access, view, or use your User Content for any purpose other than providing the App's features, unless you explicitly authorize us to do so.

We may collect non-personally identifiable technical information to improve the App's performance and user experience. This information includes:

Device information (e.g., device model, operating system version, screen resolution)
App usage data (e.g., features used, time spent in the App, number of edits or saves)
Technical logs (e.g., error reports, crash data) to diagnose and fix issues
Coin usage and in-app purchase history (to track your Coin balance and transactions)

This information is aggregated and anonymized, meaning it cannot be linked to you personally.

We respect your privacy and do not collect sensitive personal information, including:

Your name, email address, phone number, or other contact details (unless you voluntarily provide them when contacting support)
Location data (the App does not access your device's GPS)
Financial information (in-app purchases are processed by your device's app store, not by Hylive)
Social media profiles or login information
Biometric data

No account creation is required to use the App, so we never ask for or store login credentials.

3. How We Use Your Information

We use the information we collect for the following limited purposes:

To provide and maintain the App's core features (e.g., editing tools, collage creation, edit history, Smart Storage)
To process and store your User Content securely, enabling you to access and continue editing your work across sessions
To track your Coin balance and in-app purchases (to ensure you can use the App's save feature)
To improve the App's performance, fix bugs, and enhance user experience (using anonymized usage data)
To respond to your questions, feedback, or support requests (if you contact us via email)

We will never sell, rent, or share your personal information or User Content with third parties for marketing purposes. We may share anonymized, aggregated data with third-party service providers solely to improve the App (e.g., analytics tools to track usage patterns), but this data cannot be linked to you personally.

4. How We Protect Your Information

We implement reasonable security measures to protect your User Content and information from unauthorized access, use, or disclosure. These measures include:

Secure storage of User Content on encrypted servers (where applicable) and local device storage
Access controls to limit internal access to User Content
Regular security updates and maintenance to address potential vulnerabilities
Use of industry-standard encryption for data transmission (where applicable)

While we strive to protect your data, no security system is completely infallible. You acknowledge that there is a risk of unauthorized access to your information, and Hylive shall not be liable for any such access beyond our reasonable control. We recommend that you use a secure device and keep your operating system and App updated to minimize security risks.

5. Your Rights Regarding Your Information

You have the following rights regarding your information and User Content:

Access & Control: You can access, view, and edit your User Content at any time through the App. You can also delete your User Content or edit history directly within the App's settings.
Deletion: To delete all your User Content and data associated with the App, simply uninstall the App from your device. Uninstalling the App will remove local storage of your content; server-stored content (if applicable) will be deleted within 30 days of uninstallation.
Data Portability: You can export your edited content at any time by saving it to your device's photo gallery or another storage location.
Opt-Out: You can opt out of the collection of anonymized usage data by disabling analytics permissions in your device's settings (where applicable). However, this may limit our ability to improve the App.

If you have questions about your data or wish to request the deletion of any stored information, please contact us at the email address provided below.

6. Third-Party Services

The App may integrate with third-party services to provide certain features (e.g., in-app purchases processed by Apple App Store or Google Play Store, analytics tools to improve the App). These third-party services have their own privacy policies, and we are not responsible for their data practices. We encourage you to review the privacy policies of these third parties before using their services.

We only share anonymized, non-personal data with third-party service providers, and we require them to protect this data in accordance with industry standards.

7. Children's Privacy

The App is not intended for use by children under the age of 13. We do not knowingly collect information from children under 13. If we become aware that a child under 13 has used the App and provided personal information (which is not required), we will delete that information immediately. If you are a parent or guardian and believe your child has used the App, please contact us to request the deletion of any associated data.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in the App's features or data practices. When we make changes, we will update the "Last Updated" date at the top of this policy. We encourage you to review this Privacy Policy periodically. Your continued use of the App following any updates constitutes acceptance of the revised policy.

Hylive Photo Editing App - Privacy Policy